How to play & Help
Trips and companions
Your trip moves on as you walk. When you reach a place, its cat lets you take a photo, and the photos collect in the Album.
Every 1,000 steps a cat comes along with you (up to 5 a day). Walking together earns a few more Paws.
Change where you travel under Destinations in the menu. Changing it swaps that day's companions.
Reaching places brings goods into the town's shop. The shop is open only while you travel in that town.
Playing in the room
Craft toys under Make, then place them in your room with Rearrange. Cats you met on trips come to play with them and give you Koban as thanks when they leave.
Tap a visiting cat to give it a snack or play together. Each visit makes you better friends; with more hearts you can name a cat and dress it up.
See the cats you have met in the Cat Book in the Album, and past visits and gifts in Visiting cats.
Steps and dates
Choose Step connection in Settings.
Apple Health: up to 90 permitted days, including Apple Watch. Older than the latest 7 days: history only.
This iPhone: 7 days; Motion & Fitness permission required.
Unreadable days keep their saved records.
Cat and clothing
If the cat disappears or clothing is misplaced, first check the store for an update.
If it persists, contact us with the symptom and item name.
Please keep the app and its data while we investigate.
About Paws and Koban
Paws build up as you walk, a little faster while companions walk with you. Use them to make toys, buy clothes at the Everyday Shop, shop in town shops and open new destinations.
Koban is a currency cats give as thanks. You get it when a visiting cat goes home, when you pet a cat, when you meet a cat for the first time, and at friendship milestones.
Spend Koban on snacks, on finishing crafts sooner, and on calling a cat to your room.
There is no feature that gives currency for watching videos. If you see a video button that does not respond, check the store for an update.
FAQ
Do I have to open the app every day?
No. Steps add up, so even if you open it after a few days, you move forward by everything you walked in between.
Can I play on days I don't walk much?
Yes. Set out toys in your room, and cats come over to play.
Can I save the photos?
Yes. From the album, you can save and share them with a name and date.
My steps aren't increasing.
In the app's Settings, check the step source. For Health, allow Walk with Cat to read steps in the Health app's sharing settings. For "This iPhone", allow Motion & Fitness in the iPhone's Settings.
I bought something but it didn't arrive.
Open the app again while you are online. If it still doesn't appear, contact us with the date and time of purchase, the item name and the Support ID shown in the app's Settings.
Does "Restore purchase" bring back Paws?
No. Only one-time purchases made with the same Apple Account can be restored. Paws are stored on your device.
I'd like a refund.
Payments are handled by Apple, so please request a refund from Apple's "Report a Problem" page (reportaproblem.apple.com).
How do I turn off usage analytics?
In the app's Settings, you can turn usage analytics and crash reports off separately. See the Privacy Policy for details.